Frequently Asked Questions
Everything you need to know about your next run with BlackToe Running.
How do I know I am choosing the right running shoes?
We recommend checking our size guide and gait analysis blog. If you are between sizes, we suggest sizing up by a half-size to allow for natural foot swelling during long distance runs.
What is your return policy for performance footwear?
We offer a 30-day return window for all unworn gear in its original packaging. Please note that for hygiene reasons, socks and compression wear must be unopened.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear before race day.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your door.